Purpose of the Role
Promoting and selling Holidays & Travel products, handling leisure related tasks to ensure company profitability and achieving targets.
Essential Duties and Responsibilities
- Industry market research to make sure that our Holidays products are competitive
- Create promotions as per the market demands
- Create Holidays marketing collaterals ,viz. flyers, brochures, digital marketing content as per marketing guidelines
- Handling holiday packages enquiries to conclusion from walk-in, corporate clients and online channels. Log in inquiries for follow through conclusion
- Converting enquiries to bookings to achieve monthly & yearly sales target on Holidays packages.
- To do tele sales on holiday packages.
- Keeping product and brand knowledge up to date whilst having in-depth knowledge of the company’s brochures & destinations.
- To update daily & weekly holidays package sales report
- To promote special IT & Corporate fares for all packages to maximize profits.
- To participate in trade expos/exhibitions/brochure launches or any other promotional event conducted by tourism board.
- To comply with Holidays division regulations while constructing the package.
- To use only company approved suppliers/vendors.
Supervisory Responsibilities
Assisting Travel Consultant on Holidays package.
Seek management assistance and guidance by reporting any issues/worries related to reservation & ticketing which can escalate in the future.
Skills/Qualifications
- IATA certificate
- Other relevant supporting certificates related to leisure travel & auxiliary courses
- Computer literate in MS Office & Windows
- Planning, organizing, strategic thinking and analytical skills
- Able to use GDS for flights booking, online hotels & rail booking systems for other ground arrangement bookings
- Minimum of 5 years’ experience in travel or airline industry
Competencies
To tailor make and customize trip plans, itineraries for Holidays packages as per clients’ requirements.
Knowledge on varies Holidays destination in the world.
Negotiation & persuasion skills with clients and vendors
Complexity
Need more exposure to popular Holidays destination to work with clients.
Multilanguage skill
